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Soba Discord Library

2019-2020
https://github.com/soba-io/soba-bot
https://www.npmjs.com/package/soba-bot
https://discord.soba.io/

Technologies

Description

This is an NPM library to help developers integrate Soba feedback features into their Discord bot. It adds the following features:

Record Feedback in Discord Channel

Open a recorded dialogue with your customers. Discord users can use the !feedback command to provide feedback, ask questions, or offer suggestions. They can also be removed via !delete.

Review and Manage Feedback

Review the consolidated list of feedback posted by discord users. Soba bot organizes it all in a generated #feedback channel for your team and other customers to review.

User Voting

Polling will be added to every recorded issue by Soba Bot. Discord users can vote on messages in the #feedback channel, allowing your team to prioritize what matters most to your user base.

Static Discussion

The posted issue will include a link for forum-style discussion via soba.io, freeing up the discord channels for more dynamic thoughts.

Post Responses

Soba bot will allow admins to post responses to user feedback, providing an official place where questions and concerns will be addressed.

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